FAQ
Which mattress is right for me?
At Coolvie, it's all about your style and comfort. Consider your weight, sleeping position (side, stomach, back), and preferences like firmness. Try our models – we have the perfect fit for every trendsetter!
Which level of hardness is the right one?
The firmness level depends on your weight: Lighter? Softer for a cozy feel. Heavier? Firmer for superior support. Our mattresses offer customizable comfort, transforming your bedroom into the ultimate oasis.
What materials are your products made of?
We use innovative, high-quality materials such as breathable foam and natural fibers for a luxurious feel. Everything for a healthy, stylish sleep experience – modern and environmentally conscious.
How do I care for my Coolvie mattress?
Simple: Air it out regularly, rotate it, and protect it with a cover. No washing necessary – this way it stays fresh and trendy for years.
How long does a Coolvie mattress last?
Up to 10 years with proper care. If it sags or becomes uncomfortable, it's time to upgrade to our latest design!
Do you offer a trial sleep period?
Sure! 100-night trial – fall asleep and decide stress-free. Not right for you? We'll pick it up and refund your money. Your peace of mind guaranteed!
How does delivery and returns work?
Fast and free shipping within Germany. Delivered rolled up, easy to unpack. Returns? Hassle-free within the trial period – we'll take care of it.
Do your products come with a warranty?
Yes, a 10-year guarantee on mattresses. For quality that changes your life – luxurious and reliable.
Is Coolvie a German brand?
Yes, Coolvie is a registered trademark with the German Patent and Trademark Office. Our roots are in the USA, where the idea for our trendy sleep style originated. In Germany and the EU, we represent stylish sleep designs and friendly customer service under the Coolvie brand, always there for you.
Do you have any tips for better sleep?
Absolutely! A dark room, a cool temperature, and our mattresses for maximum relaxation. Follow us for more trends and tips!